Topics

• Applying for your card

  • Applying for Mission Lane Visa
  • Receiving my Card
  • Social Security Number
  • Application Submitted
  • Application Status

• Activating and using your card

  • Credit Balance Refund
  • Apple Pay
  • Cash Advance
  • Card Arrival
  • Credit Reporting
  • Replacement Card

• Paying your bill

  • Personal Hardship
  • 3rd Party Representation
  • Past Due Payment
  • Paperless
  • Add a Funding Account for Payment
  • Statement

• Account Information - Accessing and Updating

  • PIN Update
  • Tax Software Compatibility
  • Update Your Address
  • Email Opt Out
  • Email Update
  • Contact Us

• Disputing a Transaction

  • Transaction Dispute
  • I've filed a claim, when will I hear back from you?

• Reporting Fraudulent Activity

  • I think I’m being scammed by someone impersonating a Mission Lane agent. What should I do?
  • Lost or Stolen Card
  • Report Unauthorized Charge

• Credit Limit Increase

  • Credit Limit Increase

• Card Expiration

  • Card Expiration

• Change Due Date

  • Change Due Date

• Closing your account

  • Close my Account

• Forgot Online Password

  • Password Reset

• Mail / USPS Delays

  • Mail Opt Out
  • Late Payments
  • Statement Not Received

• Managing Security and Privacy

  • Security Policy
  • Privacy Policy
  • Am I responsible for fraudulent charges if my credit card is lost or stolen?
  • Which browsers does Mission Lane support?

• Mobile App & Website Help

  • Android Login
  • Download Mission Lane App
  • Sign into Mobile App
  • Viewing Statements in app
  • Troubleshooting

• Understanding Interest Charges

  • Interest Fee
  • Avoiding Interest

• Understanding the Cash Back Visa®

  • Cash Back Card
  • Earn 1% Cash Back
  • Cash Back Credit
  • How is the Cash Back Credit calculated?
  • Redeem My Cash Back
  • Cash Back Earned

• Using Card on International Travel

  • Foreign Transaction Fee
  • Traveling Internationally
  • Traveling

• About Mission Lane

  • Provide Feedback

• Secured Card

  • How is a secured card different from a prepaid debit card?
  • Will I get my security deposit back?
  • Will having a secured card help me get approved for a regular credit card?
  • How was the credit limit for my secured card determined? Can I get an increase?
  • What’s a security deposit?
  • I’ve already been approved. How do I make my security deposit?