Replacement Card
Lost or Stolen Cards: It happens. For those moments when you lose your card or you think it has been stolen, your security is our top priority. Please contact us as soon as possible by giving us a call at 1-855-790-8860. We’ll immediately lock the card to prevent unauthorized transactions and will send you a replacement card with a new card number.
Not able to contact us immediately? You can lock your card through our automated phone system, website or mobile app.
Log into your online account and/or mobile app:
On the website, click the drop down in the top right corner below your name and click “Manage Card”
On the mobile app, click “More” in the bottom right corner and then click “Manage Card”
Click “Lock Card”
When you receive your new card, please notify any merchant or bill pay provider with your card number on file of the updated card number to ensure no disruption.