Credit Cards
- What information do I need to apply for a Mission Lane Visa?
- Can I apply for a Mission Lane Visa if I don't have a mobile phone?
- What is a hard credit inquiry?
- If I'm approved, when will I receive my Mission Lane Visa?
- Why do I need to provide my Social Security Number (SSN) as part of my credit card application?
- What happens after my Mission Lane Visa application has been submitted See all 7 articles
Applying for your card
- Can I use my credit card for a cash advance?
- Can I transfer my balances to my credit card?
- Can I allow someone else to use my credit card?
- How do I activate my Mission Lane Visa for use?
- What should I do if my credit card is declined?
- When will my credit limit increase for my credit card? See all 7 articles
Activating and using your card
- How will I get my credit card statement?
- I’ve been impacted by COVID-19 and need help with my Mission Lane account. What should I do?
- Can I pay my credit card bill by mail?
- How long does it take for credit to be available after a payment?
- How do I make a payment toward my Mission Lane Visa bill?
- When is my credit card payment due? See all 7 articles
Paying your bill
- How do I contact Mission Lane if I have questions about my credit card?
- How can I access my online account?
- How can I check my balance or available credit?
- How do I access my Cardholder Agreement?
Accessing and updating your account information
- I think I’m being scammed by someone impersonating a Mission Lane agent. What should I do?
- How do I report my card lost or stolen?
- Will I be held responsible for fraudulent transactions?
- How do I report an unrecognized charge as fraud?
Reporting Fraudulent Activity
- Why do cards expire?
- What will be new about this card?
- When can I start using my new card?
- When will my old card expire?
- My current card will be expiring soon. When will my new one arrive?
Card Expiration
- What do I do if I need to make a payment and I'm afraid it will be late?
- What do I do if I haven't received my mailed statement yet?
Mail / USPS Delays
- What is Mission Lane's security policy?
- What is Mission Lane's privacy policy?
- What should I do if my credit card is lost or stolen?
- Am I responsible for fraudulent charges if my credit card is lost or stolen?
- Should I contact Mission Lane if I'm going to be traveling with my credit card?
- Which browsers does Mission Lane support?
Managing Security and Privacy
- I can’t log into my Android app, even after updating. What’s going on?
- How do I download the Mission Lane mobile app?
- How do I sign into the Mission Lane mobile app?
- How can I make a payment on the Mission Lane mobile app?
- Where can I view my statements on the Mission Lane mobile app?
- How can I troubleshoot issues I'm having on the website?
Mobile App & Website Help
- What is interest and how is it calculated?
- How can I avoid paying interest?
Understanding Interest Charges
- How do I know if I have a Mission Lane Cash Back Visa card?
- Do I earn 1% cash back on all purchases?
- I just got my first statement, why don’t I see my Cash Back Credit?
- How is the Cash Back Credit calculated?
- How and when do I receive / redeem my Cash Back?
- Where can I see how much Cash Back I’ve earned? See all 12 articles